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REVIEWS LISTED HERE ARE IDENTIFIED BY WHERE THEY WERE PURCHASED, E.G., AMAZON, WEBSITE, FREE COPY
Sharon (Free Copy)
Reviewed June 7, 2025
"This book provides a remarkably thorough and practical framework for mastering communication by integrating the principles of emotional intelligence. It meticulously breaks down the communication process into several key categories, starting with message creation and delivery and extending to concepts like persuasion, conflict management, and organizational effectiveness. The detail given to nonverbal communication, such as kinesics, vocalics, and proxemics, is particularly insightful, highlighting that over 90% of people weigh nonverbal cues more heavily than verbal ones when interpreting a message. This comprehensive approach makes the book an invaluable guide for anyone looking to improve not just what they say, but how they are perceived and understood in every interaction. This is one book you want to buy and keep handy."
Ethan (Free Copy)
Reviewed April 12, 2025
"What struck me is its focus on the 'why' behind effective communication, emphasizing that "the meaning of the message is always in the mind of the receiver". By centering on the receiver's perspective, the book provides a powerful lens for minimizing communication barriers like culture and language, and ensuring messages are both clear and effective. The inclusion of Emotional Intelligence as a core component, drawing on the work of Mayer, Salovey, and Goleman, offers a robust foundation for understanding and managing emotions in conversations. This book is an essential read for leaders and individuals alike who want to build better relationships, foster synergy within teams, and achieve greater satisfaction and performance in all their communication endeavors."